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Terms & Conditions

The company IRENEGREEK JEWELERY LTD  is pleased to announce the release of its new e-shop website www.Irene-Greek-Jewelry.com which is owned and edited by, a company having its registered office at 9 Chalkokondyli Avenue, Athens, Greece, with VAT Registration Number BG-203806244. PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS WEBSITE. By using the Web Site, users signify their assent and agreement to these terms. If you do not agree to these terms you should immediately discontinue any use of this site. You will find below all the detailed sections concerning the Terms of Use of this website.

1. Copyright Notice
2. Limitation of Liability
3. Modification
4. Security
5. Orders
6. Prices
7. Payment Methods
8. Orders- Shipping- Availability
9. Return Policy- Exchanges
10. Governing Law

 

1. Copyright Notice

IRENEGREEK JEWELERY LTD owns the intellectual property rights, including copyright, or has acquired all the necessary licenses. IRENEGREEK JEWELERY LTD has created this website to provide information about the company and products for personal use. Users are not authorised to sell, reproduce, distribute, display or publicly perform any text, graphics, images, logos, videos, multimedia or the selection and compilation of the contents of the site. Nothing contained on the web site should be construed as granting, by implication or otherwise, any license or right to use any trademark displayed on this web site without IRENEGREEK JEWELERY LTD prior written permission or that of such third party who owns the trademark. You can not modify any material or information on this website for any purpose other than personal, non-commercial purposes. The IRENEGREEK JEWELERY LTD reserves the right to use for its own purposes any material provided through this website, including text and images, even for editorial purposes. All contents of this web site are licensed for use by IRENEGREEK JEWELERY LTD All rights reserved.

 

2. Limitation of Liability

IRENEGREEK JEWELERY LTD tries to ensure that the information provided is accurate and complete. However Irene Greek Jewelry does not warrant or represent IRENEGREEK JEWELERY LTD material is accurate, error-free or reliable or that use of IRENEGREEK JEWELERY LTD material will not infringe rights of third parties. Site is provided to users “as is” and “as available” without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, reasonable care and skill, or non-infringement. The information, specifications and colors of this website may differ and are subject to change without notice. Specifically, we do not warrant or represent the accuracy or completeness of information contained on this website,or guarantee that the use of this Site will be uninterrupted, error-free or virus-free. 

 

3. Disclaimer

IRENEGREEK JEWELERY LTD may revise these terms from time to time by updating this posting, with the revised terms taking effect for all users as of the date stated on the posting. Consequently, users should consult the terms regularly.

 

4. Security

IRENEGREEK JEWELERY LTD acknowledges the importance of the security of your personal dataand your online transactions and takes all necessary steps to ensure maximum safety with the most modern and advanced methods. All information related to your personal informationand your transactions are secure and confidential. The methods used to ensure your privacy are the following: Customer Identification: E-mail or Username and Password. Every time you access your account with these security entries, you are in a secure environment in regard to any and all personal information you have provided. The only one with access to this information is you. Kindly consider yourself responsible for the confidential character of these security entries.  IRENEGREEK JEWELERY LTD does not share/distribute/make available your personal information to any third parties. IRENEGREEK JEWELERY LTD takes all possible measures to protect your personal information; however there is always a risk when using internet websites and thus, we cannot fully ensure the protection of your personal information.

We inform that that once you subscribe to our website you automatically consent to receive our latest updates and news (newsletters) via email. If you wish to stop receiving our newsletters please contact the customer service at sales@irene-greek-jewelry.com or at 0030 210 3460202 or 0030 6946082635

 

5. Orders

If you are ordering on the Website, orders will be processed as follows: By using the browse button and once you have chosen a product, click on the “Add to Shopping Bag” button to place this product in your shopping bag. You may then decide to continue shopping for other products and add them to your shopping bag. When you have completely reviewed your order, click on the "Confirm and place order" button on the Website to place your order and then choose the payment method. You should carefully check all details before placing your order through the website. Upon entering your order, you will receive an automated e-mail, which will provide you with all necessary information regarding your order. After your order has been processed and dispatched by Irene Greek Jewelry you will receive a second confirmation e-mail, containing useful information regarding dispatch, delivery and confirmation of your order. In case any pending issues should arise, you will be duly informed with a relevant e-mail or by telephone. This service may not be disabled, in order to ensure the smoothness and accuracy of your transaction. To this end, we highly recommend that you promptly inform us of any changes regarding your contact information while your order is still pending.

Irene Greek Jewelry . reserves the right to cancel any orders due to circumstances such as no availability or elimination of a product.

 

6.Prices

All prices shown on the product pages of the website include VAT. Irene Greek Jewelry.reserves the right to modify the price ​​of their products at any time without prior notice. The pricing policy of our company is the same at all sales points (online store). may modify the price of a product depending on its natural characteristics such as size. While IRENEGREEK JEWELERY LTD will use reasonable endeavors to verify the accuracy of any information it places on the website, it makes no warranties, whether express or implied in relation to the accuracy, reliability and completeness of such information. Despite our best efforts, some of the products listed on the site may be incorrectly priced. Shipping cost is an extra cost which depends on your order and geographical location. Clearance of the products is an extra cost, such as taxes and import duties which are charged to the recipient. The prices of the products do not include such extra costs. 

 

7. Payment Methods

For your convenience, IRENEGREEK JEWELERY LTD suggests the following payment methods for your purchases:

A. Cash on Delivery

If your order is up to the amount of 500 euros and the delivery is in Greece, you can choose the cash on delivery method of payment where you have to make the payment at the time and place that the order is delivered. The cost is estimated depending on the value of the product of your choice and your residence.

Payment by cash on the delivery of your order is done through the courier service  Porta Porta  and the minimum cost for Greece is 5 euros.

Β. Bank Deposit

You can deposit the equivalent of your order at one of the following bank accounts:

PIREAUS BANK
IBAN BG 15 PIRB 9170 1605 5163 80
PIRBBGSF

 

C. Credit Card

Our cooperation with Viva Payments, a pioneer in the field of secure electronic transactions, guarantees the credibility and security of your purchases.  By using Viva Payments Merchant,card data (card number, CVV2, expiration date etc.), is transmitted over the Internet in an encrypted format (SSL 128-bit encryption), is not stored anywhere and it is not released to any third party whatsoever (not even to the provider of the product you are buying). IRENEGREEK JEWELERY LTD does not collect or store your card data whatsoever. For this reason you need to re-enter your card data every time you purchase products from our online store.

Interest-free credit card installments

is only available for customers having a credit card issued by a Greek bank. Customers can choose the interest-free credit card instalments payment method, only if their credit card allows it, for purchases over the amount of 300 euros and up to 12 interest free, monthly instalments.

D. Paypal

When choosing payment through Paypal you will be forwarded to Paypal webpage (secure online transaction system) where you can pay either with your credit/debit card or through your Paypal account. The process of payment through PayPal is fully automated. During this process any personal information (including credit card number) is not stored in the system of Irene Greek Jewelry.

 

8. Orders- Shipping- Availability

A. Orders from Greece

 Irene Greek Jewelry offers to its clients free shipping for orders over 200 euros, made through the website, for Greece.

For orders under 200 euros, delivery costs are charged to you by Irene Greek Jewelry depending on the residence and the value of the purchase. 
The minimum delivery cost is 7 euros for Greece.

Delivery time is estimated to 5-10 working days for the available products and 7-14 working days for products on request. During August all orders will be delivered after 30 working days from the receipt of the order.

We will use reasonable efforts to ensure the following estimated delivery lead times from the day of your order.

 

B. Orders from the European Union and other Countries

Irene Greek Jewelry offers to its clients shipping worldwide for orders made through our website.

Delivery costs are charged to you by Irene Greek Jewelry depending on your residence and value of the purchase. 
The minimum delivery cost is 28 euros for countries of the European Union and 30 euros for other countries.

Delivery time is estimated to 5-10 working days for the available products and 7-14 for products on request. During August all orders will be delivered after 30 working days from the receipt of the order.

We will use reasonable efforts to ensure the following estimated delivery lead times from the day of your order.

 

 
 ZONE 1 


 ZONE 2   ZONE 3   ZONE 4   ZONE 5   ZONE 6   ZONE 7 
POST MAIL  10€ 10€ 10€ 10€ 10€ 10€ 10€
DHL EXPRESS 
WORLDWIDE
28€
28€

30€ 50€ 45€ 50€ 55€

ZONE 1: BELGIUM, FRANCE, GERMANY, UNITED KINGDOM, ITALY, CYPRUS, LUXEMBOURG, MONACO, NETHERLANDS
ZONE 2: AUSTRIA, BULGARIA, DENMARK, ESTONIA, IRELAND, SPAIN, CROATIA, LATVIA, LITHUANIA, MALTA, HUNGARY, POLAND, PORTUGAL, ROMANIA, SLOVAKIA, SLOVENIA, SWEDEN, CZECH REPUBLIC
ZONE 3: ALBANIA, ANDORRA, GREENLAND, SWITZERLAND, ICELAND, CANARY ISLANDS, BELARUS, LIECHTENSTEIN, MOLDOVA, MONTENEGRO, NORWAY, UKRAINE, FYROM, RUSSIAN FEDERATION, SERBIA, TURKEY
ZONE 4: USA, CANADA, MEXICO
ZONE 5: EGYPT, UNITED ARAB EMIRATES, JORDAN, ISRAEL, QATAR, KUWAIT, LEBANON, LIBYA, MOROCCO, BAHRAIN, OMAN, SAUDI ARABIA, SYRIA, TUNISIA
ZONE 6: AGRICULTURE, JAPAN, INDIA, INDONESIA, IRAQ, IRAN, CHINA, KOREA BOP, KOREA NOT, LAOS, MALDIVES`, SINGAPORE, MFA Lanka, Taiwan, Thailand, PHILIPPINES, HONG KONG
ZONE 7: HAITI, AMERICAN SAMOA, AUSTRALIA, BRAZIL, DOMINICAN REPUBLIC, El SALVADOR, ECUADOR, KENYA, CONGO, COSTA RICA, CUBA, MADAGASCAR, MAURITIUS, MAURITANIA, MOZAMBIQUE, BAHAMAS, SOUTH AFRICA, PARAGUAY, PUERTO RICO, SEYCHELLES, TAHITI , JAMAICA, CHAD, FIJI, CHILE

 

 

ATTENTION

The shipping cost includes your order’s insurance expenses.  Your order is delivered as registered mail.

Clearance of the products is an extra cost, such as taxes and import duties are charged to the recipient. Charges vary, depending on the applicable taxes of each country.

Our costumer service department will inform you about the cost of your purchase via email.

 

Cancellation of Orders

You can cancel your order in one of the following cases:

1. Before you complete and verify your order through the online order process you can click the ‘back’ button and then remove the products from the shopping bag by clicking the ‘remove’ button.
2. If you have completed your order but it has not yet been dispatched you can call 0030 2103460202  - 0030 6946082635 or email sales@irene-greek-jewelry.com and request to cancel it.

 

9. Return Policy- Exchanges

A. You have the right to return products purchased, without penalty and without justification, by contacting Irene Greek Jewelry eshop customer service strictly within 14 days from the date of receipt of products. The costumer service will send you the withdrawal form which you should complete with your personal data and send it back via fax at 0030 2103460669 or email at sales@irene-greek-jewelry.com.  In this case you only charge the direct cost of returning goods and the cost of sending the original to you. Returns are accepted only if the products you wish to return in the same condition as received, i.e. without having unsealed or has violated the packaging and certainly not used, along with the invoice. In case of refund and depending on how you choose to pay for your order and the way to prepare the return, the refund will be completed within 30 days from the date we receive the products. The refund will be made in the same way as the payment.

B. Customers may return and exchange a product purchased on the website only if the returned product satisfies the conditions of the return policy. You may exchange the products strictly within 30 days. If the returned product is less expensive than the

exchanged item, the customer as applicable, will be charged the difference in price. If the exchanged item is less expensive than the returned product, Irene Greek Jewelry. will not return any difference in price and the customer should order as many products as to fulfil the initial price of the order. You can only once exchange or return an item.

For the avoidance of your own suffering, it is advisable to check carefully the time of delivery of your order on the condition of the products and their packaging intact, in order to detect any obvious defects, such as damaged goods. Products must be returned in a new and unused state, in perfect condition, with all protective materials in place and tags and stickers attached to them. Irene Greek Jewelry will not accept any return if the product shows signs of wear, or has been used or altered from its original condition in any way. In both cases of return or exchange of products you should contact us. 

 

10. Governing Law

All transactions made through our website governed by the International and European Law regulates issues related to electronic commerce (Directive 2000/31/EC, Presidential Decree 131/2003) as well as by the Law on Consumer Protection (Law 2251/1994) regulating matters relating to distance selling.

Please note that you may not use the Website if you do not accept these terms.

 

Irene Greek Jewelry 2016 All Rights Reserved